this was, by far, the worst day of my life. allow me to recap my day from start to finish so that the people out there who’ve been feeling bad about their lives can take a break and contemplate how better off they are that they aren’t me (at least for today).
the events enumerated (in order):
1. the moment i woke up, i realized i missed the last two episodes of last night’s FMAlchemist marathon.
2. i also missed out on last night’s episode of nip/tuck! argh!!! my sunday night routine gone haywire!
3. stayed on the line for TWO FREAKING HOURS just waiting for someone from ambergris’ comp&ben line to pick up. geez! i just wanted to ask them if my backpay was ready…
4. i called canon marketing and HAD TO RE-EXPLAIN my situation to the CSR who answered my call. the guy was once again giving me the breakdown of how much it would cost to get my camera fixed. after patiently re-explaining my situation, i asked him if there were any notes at least on my file records that say they received my faxed warranty information. his answer?
"Ma’am Cristina, walang nakalagay, pero pwede niyo ulit i-fax yung papers kung gusto niyo…"
sumabog ako at this point. i asked for the person who previously handled my call and he said she was engaged in another call. i asked for the supervisor i attentioned the faxes to, and he proceeded to tell me again to fax my stuff, this time attentioning it to "CAT" (Customer Assistance Team). i asked for the supervisor, he continued to give me his assurance that things would be fixed once i re-fax my freakin’ documents! i told him i wouldn’t do so unless i hear from either of the two i asked for. he said he’d have one of them return my call as soon as possible.
5. the canon rep called me back and apologized for the delays in addressing my concern. i asked if she received my faxes, she said yes. i asked what the verdict was, and she said i would have to fax my documents again. i counted to five. silence.
"i’m sorry… why do i need to fax it again?"
"ma’am, nagkapaper-jam yung fax machine namin kaya hindi nakumpleto yung na-receive namin."
"i have to fax everything again because you guys had a paper jam?! i faxed my papers to both of the numbers you gave me last time! are you telling me that BOTH got paper-jammed at the precise moment that i chose to send my warranty information?!!"
"no ma’am… yung isa po, hindi siya clear kaya hindi namin mabasa yung numbers…"
nakakagigil! she asked me to fax everything again, and i asked for an email address instead. i told her i’d send the docs through email instead para wala nang paper jam incidents.
6. i looked for my receipt among my things, and because i couldn’t find it, i asked my mom if she’d seen it. she said it was with my tita (who had the documents faxed for me the last time). sigeeee… ayos lang. i said to myself "at least it’s safe with tita..". i figured i could just pick it up from the office after i returned from megamall. i asked my kuya to just set up the scanner at home so that when i got home with the receipt, i could just scan it then send it out immediately after.
7. at megamall, i first went to the BPI kiosk to withdraw money and to have my payroll atm pin activated. we were told we’d need two valid IDs to have it activated and i did bring two (my old SSS ID and my school alumni card—> which has never failed me yet…). i got to the counter and handed them my IDs and payroll card. the guy handed it back and said the cards i provided were invalid. i asked why. he said they need cards with my picture, name, and signature printed on them (sabay labas ng nakatagong cardboard notice that listed the IDs they considered valid and whaddaya know? a BIRTH CERTIFICATE was listed as one of those they accept… since when did they start giving out birth certs with PICTURES on them for crying out loud?!!). i noticed "school I.D." listed on the notice and pointed it out to the teller. invalid pa rin kasi daw alumni na ako, meaning i’m not a student anymore so that disqualified me from using that as proof of identification. ((*&@%%#(*&@^_@$%#!!! i strode away growling, grinding my teeth together in anger, and cursing my luck (or rather, lack of…).
8. i received a text from my mom saying that, according to my tita’s secretary, the receipt for my camera was with my tita… and then i received a text message from my tita saying she’d need to ask her secretary where my receipt was. oohhhh boy! naghanapan pa!
9. i went straight to ace hardware to buy my mom’s portable stove. not wanting to waste time looking for the right aisle, i walked straight to the first attendant i saw and she confidently pointed out the direction of the aisle with stoves. i thanked her and headed off in that specific direction only to find out she directed me to an aisle full of mirrors! i searched the surrounding areas for the stove but after going through all of them, i finally asked another attendant.
he pointed me in the direction i just came from and figuring i had nothing to lose, i strode off in that direction… only to find out that the aisle i was looking for was around 3-5 aisles away from where i asked the first person i went to. crap.
10. about my payroll dilemma, i thought of securing an ID they would consider valid (an SSS ID, postal ID, and passport were the things i thought i’d be able to get the easiest since driver’s licenses and credit cards were out of the question). i asked my mom how long it would take to secure a new SSS ID… she said it wouldn’t take too long but it would depend on the lines at the sss office i go to. at least things started looking brighter for me… then she texted saying that the receipt was at my tita’s house so i’ll only be able to get it around 6/7-ish when my tita gets home.
11. i left megamall to go to the nearest sss id and was given the appropriate form to fill up. i asked the teller how long it would take to get my new ID. 2-3 months. crap. she must’ve seen how my face became devoid of all emotion since she smiled apologetically and said, "ang tagal noh?" i nodded numbly, grabbed my unfinished form and threw it in the trash as i walked out of the office.
12. when i got home, my kuya had finished setting up the scanner at the third floor bedroom. he told me that i’d need a very long extension line to make the pc work though since all the sockets in the room stopped working. i thanked him then locked myself in the bathroom for a good hour or so…
13. after i washed the dye from my hair and painted my nails black to suit my mood, i picked up the phone and tried to call comp&ben again. i was on hold for 30 minutes before i decided to ring the receptionist instead. she told me the person i was looking for wouldn’t be in today because it was PASIG DAY. they didn’t have office hours because it was a holiday for them. 2 1/2 hours of my life wasted… i passed by my kuya who asked me what i was going to do about the extension cord i needed and without thinking, i answered, "bahala na. tinatamad na rin akong send yan ngayon…"
14. i called the cellphone repair shop i surrendered my brother’s phone to. it was still failing tests even after 15 days of repair. i asked them if it would be possible to simply replace the unit (though this would be hard on us all as the unit undergoing repairs initially belonged to my papa…). she said that it would be possible but it could another 2-3 weeks for Nokia Philippines to have it replaced. wala na akong nasabi pa kundi thank you. my mom asked me what was wrong and i ended up ranting about everything that happened today. she suggested i get some sleep to clear my head. i did something better: i watched Rent.
WILL I - OST Rent
"Will I lose my dignity
Will someone care
Will I wake tomorrow
From this nightmare?"
my streak of bad luck and bad news ended after the movie finished. buti na lang. with everything that happened today, i doubt if i could handle another bit of bad news.
i think i need a shrink.0_o